Delivery delays on outbound SMS from US & Canada Shortcode numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 08, 2019 - 17:06 UTC

Investigating

We are currently observing outbound Shortcode SMS delivery delays from a small segment of US & Canada phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted May 08, 2019 - 16:17 UTC