Partial Impact to SMS with Alphanumeric ID

Incident Report for Plivo

Resolved

Our system continues to functioning normally for SMS with Alphanumeric Sender ID's. We are resolving the issue.
Posted Nov 30, 2017 - 17:25 UTC

Monitoring

A fix has been deployed to address the issue. We now see SMS with Alphanumeric ID's are sent successfully.
Posted Nov 30, 2017 - 17:10 UTC

Identified

We have identified the issue and working towards fixing it immediately
Posted Nov 30, 2017 - 16:56 UTC

Investigating

There is a partial impact to users sending SMS with Alphanumeric SenderID. We have identified the problem and working on a fix
Posted Nov 30, 2017 - 16:54 UTC