Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted Feb 22, 2024 - 11:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 21, 2024 - 05:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way SMS/MMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of SMS and MMS.

When is the maintenance?
21st February 2024 05:00 UTC - 22nd February 2024 11:00 UTC
20th February 2024 21:00 PDT - 22nd February 2024 03:00 PDT

What services will be affected?
Inbound/outbound SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#53382

Posted Feb 21, 2024 - 04:51 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).