Delivery delay on inbound SMS and MMS towards US phone numbers : Pittsburgh PA

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 25, 2022 - 11:03 UTC

Monitoring

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Oct 25, 2022 - 08:07 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing Inbound SMS/MMS delivery delays for a small segment of phone numbers towards the US in Pittsburgh PA region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#8637
Posted Oct 25, 2022 - 04:05 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).