Incident Report : Service degradation impacting Incoming\Outgoing Toll-Free SMS in US towards US Cellular

Incident Report for Plivo

Resolved

Dear Valued Customers,

One of our carrier had a degraded performance affecting Incoming\Outgoing Toll-Free SMS in US towards US Cellular.

When did it happen?
Start Time: 2018-11-06 15:16 UTC
End Time: 2018-11-06 19:00 UTC

What services were affected?
Incoming\Outgoing Toll-Free SMS was delayed in US towards US Cellular for the outage period as mentioned by the carrier.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted Nov 06, 2018 - 15:16 UTC