Delay in delivery report on inbound and outbound SMS towards US & Canada Tollfree numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Mar 01, 2020 - 06:32 UTC

Investigating

We are currently observing delivery report delays for a small segment of US & Canada Tollfree numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184700

Posted Mar 01, 2020 - 06:24 UTC

This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).