We are continuing to work on a fix for this issue.
Posted Feb 06, 2024 - 00:29 UTC
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Feb 05, 2024 - 22:27 UTC
Investigating
Dear Valued Customer,
One of our carrier partners is observing minor inbound voice call failures toward US phone numbers. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.