Delay in delivery report on Inbound and Outbound Toll-Free SMS towards US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 02, 2020 - 03:46 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 02, 2020 - 03:32 UTC

Monitoring

We are currently observing delivery report towards US & Canada phone numbers

We're actively working with our carrier to get this issue resolved as soon as possible.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/home
#187132
Posted Apr 02, 2020 - 03:29 UTC