Dear Valued Customer,
One of our carriers is performing a planned maintenance on their service affecting short-code inbound and outbound SMS in the US towards t-mobile phone numbers.
When is the maintenance?
17th November 2020 18:00 UTC - 17th November 2020 21:00 UTC
17th November 2020 10:00 PDT - 17th November 2020 13:00 PDT
What services will be affected?
Short-code Inbound/Outbound SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new