Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS towards Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted Jun 10, 2024 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 10, 2024 - 06:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service, which may affect toll-free SMS towards Canada phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS.

When is the maintenance?
10th June 2024 06:00 UTC - 10th June 2024 10:00 UTC
09th June 2024 23:00 PDT - 10th June 2024 03:00 PDT

What services will be affected?
Inbound/Outbound toll-free SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window to and from Bell Network.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#64055

Posted Jun 10, 2024 - 05:27 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).