Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Oct 03, 2024 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2024 - 04:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS/MMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS/MMS.

When is the maintenance?
03rd October 2024 04:00 - 03rd October 2024 10:00 UTC
02nd October 2024 21:00 - 03rd October 2024 03:00 PDT

What services will be affected?
Inbound and Outbound SMS/MMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound SMS/MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#73159, #73950
Posted Sep 23, 2024 - 16:50 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).