Delivery delays on outbound SMS to AT&T from US Toll-Free numbers

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.
Posted Nov 02, 2018 - 16:28 UTC

Identified

We are actively working with our carrier to get this issue resolved as soon as possible. We will keep you posted.
Posted Nov 01, 2018 - 16:06 UTC

Investigating

We are currently observing outbound SMS delivery delays from a small segment of Toll-Free SMS towards AT&T. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Nov 01, 2018 - 15:45 UTC