Scheduled Maintenance : Service degradation on Inbound and Outbound Tollfree SMS and MMS towards Verizon phone numbers in US
Scheduled for Nov 19, 05:00 - 09:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Tollfree SMS and MMS towards Verizon phone numbers in US. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
19th November 2024 05:00 - 19th November 2024 09:00 UTC
18th November 2024 21:00 - 19th November 2024 01:00 PDT

What services will be affected?
Inbound and Outbound Tollfree SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76579
Posted Nov 13, 2024 - 01:27 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).