Delivery delay on inbound MMS towards US & Canada phone numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 22, 2020 - 01:15 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 22, 2020 - 00:15 UTC

Investigating

We are currently observing inbound MMS delivery delays for a small segment of MMS towards the US & Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#181243
Posted Jan 21, 2020 - 20:58 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).