Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Mar 21, 2023 - 09:06 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2023 - 05:16 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS and MMS towards the US phone numbers in Dallas. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
20th March 2022 05:15 UTC - 21st March 2022 18:00 UTC
19th March 2022 22:15 PDT - 21st March 2021 23:00 PDT

What services will be affected?
Two-way SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#23025
Posted Mar 20, 2023 - 05:09 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).