Two way SMS - Degraded Performance

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.

Posted Aug 09, 2018 - 23:54 UTC

Update

We are actively in touch with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions, Support portal: https://support.plivo.com/support/home

Posted Aug 09, 2018 - 23:03 UTC

Update

We are still working on the issue.

Posted Aug 09, 2018 - 22:07 UTC

Identified

We are facing the issue again. Our team is working on it.

Posted Aug 09, 2018 - 21:27 UTC

Monitoring

We have identified the issue. We are continuing to monitor the status of Inbound/Outbound SMS messages

Posted Aug 09, 2018 - 21:15 UTC

Update

We are still investigating the issue.

Posted Aug 09, 2018 - 21:10 UTC

Investigating

We are currently experiencing partial degradation of the SMS service. We are currently investigating.

Posted Aug 09, 2018 - 20:30 UTC