Failures in processing auto recharge payments in Plivo

Incident Report for Plivo

Resolved

The issue in processing auto recharge payments on our platform has resolved and is operating normally.
Posted Jul 08, 2019 - 19:48 UTC

Identified

We have identified the issue and we are working with our engineers to resolve it at earliest.
Posted Jul 08, 2019 - 19:24 UTC

Investigating

We are currently experiencing elevated failures in processing auto recharge payments on our platform. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any question or concern.
Support portal: https://support.plivo.com/support/home
Posted Jul 08, 2019 - 19:02 UTC
This incident affected: Payments and Billing.