10DLC Campaign Registration Failure in US
Incident Report for Plivo
Investigating
Dear Valued Customer,

Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating T-mobile numbers with their 10DLC campaigns. Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74399 #74401#74412 #74545 #75024#75090
Posted Oct 11, 2024 - 15:25 UTC
This incident affects: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).