Call failures on inbound Voice & inbound SMS towards US phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Feb 19, 2020 - 13:44 UTC
Update
We are continuing to investigate this issue.
Posted Feb 19, 2020 - 11:13 UTC
Investigating
Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in Macon, El Paso, Amarillo, Wichita Falls and Harlingen in Texas region. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#183876
Posted Feb 19, 2020 - 11:11 UTC