Scheduled Maintenance : Service degradation on Inbound Voice and Messaging services towards the US and Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Feb 28, 2024 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 28, 2024 - 04:00 UTC

Scheduled

Dear Valued Customer,

One of our carrier is performing planned maintenance on their service, which might impact voice calls and SMS/MMS towards the US and Canada phone numbers.

When is the maintenance?
28th February 2024 04:00 - 28th February 2024 08:00 UTC
27th February 2024 20:00 - 28th February 2024 00:00 PDT

What services will be affected?
Inbound Voice and SMS/MMS

What is the impact?
During this maintenance window customers could experience possible latency with Inbound Voice and SMS/MMS Services towards US and Canada phone numbers.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#52391
#53610
Posted Feb 20, 2024 - 14:39 UTC
This scheduled maintenance affected: Carrier Partners: Voice API (Voice, North America).