Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2023 - 03:00 UTC
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service, affecting Two-way Toll-Free SMS and MMS towards the US AT&T phone numbers. During this maintenance, there could be a delay in the delivery of Toll-Free SMS and MMS.
When is the maintenance? 16th August 2023, 03:00–16th August 2023, 09:00 UTC 15th August 2023, 20:00–16th August 2023, 02:00 PDT
What services will be affected? Two-way SMS and MMS
What is the impact? Message delivery degradation with inconsistent delivery times during the maintenance window
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us #35936
Posted Aug 10, 2023 - 02:02 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).