A fix has been implemented and we are monitoring the results.
Posted Dec 27, 2019 - 06:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 25, 2019 - 05:54 UTC
Investigating
We are currently observing two-way toll-free SMS delivery delays for a small segment of toll free SMS towards the US phone numbers and Canada. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.