Scheduled Maintenance : Service degradation on Outbound tollfree SMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Nov 12, 2024 - 12:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 12, 2024 - 10:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting outbound toll-free SMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
12th November 2024 10:00 - 12th November 2024 12:00 UTC
12th November 2024 02:00 - 12th November 2024 04:00 PDT

What services will be affected?
SMS.

What is the impact?
During this maintenance window customers could experience possible latency with Outbound toll-free SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#75755
Posted Nov 02, 2024 - 06:56 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).