BYOC Inbound call failiures towards South America phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved

Posted Nov 21, 2019 - 01:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Nov 21, 2019 - 01:29 UTC

Identified

We are observing BYOC inbound call failiures towards South America phone numbers. The issue has been identified and our team is working to fix the issue.

Components affected
BYOC proxy

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Nov 21, 2019 - 01:18 UTC