A fix has been implemented and we are monitoring the results.
Posted Feb 01, 2019 - 13:45 UTC
Update
We are continuing to work with our carrier team to resolve the issue at earliest and will provide an update if the situation changes.
Posted Jan 31, 2019 - 21:42 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 31, 2019 - 11:00 UTC
Update
We are continuing to work with our carrier team to resolve the issue at earliest and will provide an update if the situation changes.
Posted Jan 30, 2019 - 23:10 UTC
Identified
The carrier have identified the issue and a fix has been implemented
Posted Jan 30, 2019 - 19:05 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures towards Fort Wayne, Indiana phone numbers in US. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.