Planned Maintenance Towards GDPR Compliance

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed. We will be monitoring service health.
Posted May 06, 2018 - 09:20 UTC

Verifying

Maintenance activities have been completed and we are currently running sanity tests and monitoring health of all services. We should be done within another 30 minutes.
Posted May 06, 2018 - 08:16 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2018 - 06:25 UTC

Scheduled

Dear Valued Customer,


We are doing a planned maintenance on our application infrastructure. This activity is done to ensure compliance to upcoming GDPR requirements. This maintenance does not require any action from you.


Maintenance Window
We have determined from past data and trends that the following time selected for maintenance will be the least disruptive off-peak hours for our Voice and SMS customers. This maintenance will occur on Sunday, May 6, 2018, starting at 05:00:00 UTC for 4 hours until Sunday, May 6, 2018, at 09:00:00 UTC.


Impact
Although we have made our best effort to ensure that you have no downtime or service disruption during this maintenance, you may still experience :

Intermittent Inbound and Outbound Call errors and timeouts
Intermittent Inbound and Outbound SMS errors and timeouts
Intermittent API errors

If you have any questions, please reach out to us at https://support.plivo.com/support/home


Sincerely,
The Plivo Team
Posted May 02, 2018 - 11:42 UTC
This scheduled maintenance affected: Voice API (REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile), Conference, Recordings, Text-to-Speech, Transcription, Endpoint calls (SIP)) and Console, Payments and Billing.