Failures on Tollfree SMS towards US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted May 03, 2019 - 00:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2019 - 23:51 UTC

Investigating

We are currently observing SMS failures for a segment of US phone numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted May 02, 2019 - 23:33 UTC