Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted May 07, 2022 - 12:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 07, 2022 - 06:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US phone numbers : West Coast. During this maintenance there could be a delay in delivery of Toll-Free SMS and MMS.

When is the maintenance?
7th May 2022 06:00 - 7th May 2022 12:00 UTC
6th May 2022 23:00 - 7th May 2022 05:00 PDT

What services will be affected?
Two-way Toll-Free SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#86962
Posted Apr 29, 2022 - 03:13 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).