Maintenance on Plivo Voice Database
Scheduled for May 3, 23:30 UTC - May 4, 02:30 UTC
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Scheduled
Dear Valued Customer,
We will be conducting a series of planned maintenance activities across our database infrastructure to enhance the overall reliability, performance, and availability of our platform.
When is the maintenance?
3rd May 2026 23:30 - 4th May 2026 02:30 UTC
3rd May 2026 16:30 - 3rd May 2026 19:30 PDT
What services will be affected?
During these maintenance windows, you may experience intermittent disruptions or failures in the following services, not lasting more than few minutes.
- Plivo console - Zentrunk CDRs
- CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage
- Number masking session creation, updation, deletion, retrieval, listing all sessions and Number masking call flow.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
We will be conducting a series of planned maintenance activities across our database infrastructure to enhance the overall reliability, performance, and availability of our platform.
When is the maintenance?
3rd May 2026 23:30 - 4th May 2026 02:30 UTC
3rd May 2026 16:30 - 3rd May 2026 19:30 PDT
What services will be affected?
During these maintenance windows, you may experience intermittent disruptions or failures in the following services, not lasting more than few minutes.
- Plivo console - Zentrunk CDRs
- CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage
- Number masking session creation, updation, deletion, retrieval, listing all sessions and Number masking call flow.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
This scheduled maintenance affects: Voice API (Recordings, Transcription, CDR (Call Detail Records)) and Console.