The issue has been identified and a fix is being implemented.
Posted Feb 28, 2020 - 19:30 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2020 - 15:12 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 28, 2020 - 14:02 UTC
Investigating
Our carrier partner is observing minor inbound Voice call failures towards Canada phone numbers. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.