Intermittent outbound call connection delays on the Voice API

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Dec 17, 2018 - 11:24 UTC

Investigating

We experienced elevated outbound call connection delays. A small percentage of calls were affected.

Our engineers have resolved this incident and all services are operational.

Impact Start Time: 17th December 2018 09:50 Hrs UTC
Impact End Time: 17th December 2018 10:38 Hrs UTC

Please contact Plivo Support for any question or concern.
Support portal: https://support.plivo.com/support/home

Posted Dec 17, 2018 - 11:24 UTC

This incident affected: Voice API (Endpoint calls (SIP)).