Delivery delay on Outbound SMS and MMS towards Verizon Network phone numbers in US
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Investigating
Dear Valued Customer,
Our carrier partner is currently observing outbound SMS and MMS delivery delays towards Verizon network phone numbers in the US region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#83159
Our carrier partner is currently observing outbound SMS and MMS delivery delays towards Verizon network phone numbers in the US region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#83159
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).