Verification while signup and auto-recharge failures

Incident Report for Plivo

Resolved

The fix has been deployed and the issue is now resolved. Email verifications while signing up and auto-recharges are being processed without any failures.
Posted Jan 23, 2018 - 09:54 UTC

Identified

We're currently working on a fix to resolve the issue, and should have it deployed shortly. More updates to follow.
Posted Jan 23, 2018 - 09:42 UTC

Investigating

We have identified failures with email verifications during signup, and also while processing auto-recharges. Our team is currently working on getting the services back up and running.
Posted Jan 23, 2018 - 07:44 UTC
This incident affected: Payments and Billing.