Delay on inbound\outbound shortcode SMS towards US AT&T numbers
Incident Report for Plivo
Resolved
All systems are operating normally at this time. The incident has been resolved.
Posted Nov 14, 2018 - 10:03 UTC
Update
A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2018 - 10:02 UTC
Identified
We are again observing inbound\outbound shortcode SMS delay for a small segment of US AT&T numbers. We continue to work with our partners to get the issue resolved,
Posted Nov 14, 2018 - 08:32 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2018 - 07:13 UTC
Investigating
We are currently observing inbound\outbound shortcode SMS delay for a small segment of US AT&T numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Nov 14, 2018 - 01:03 UTC