Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 22, 2020 - 04:31 UTC
Scheduled
One of our carriers in US & Canada is performing a planned maintenance on their service affecting Toll Free SMS towards US and Canada phone numbers. During this time there could be delay in delivery of Toll Free SMS and Delivery Reports.
When is the maintenance? 21st April 2020 21:30 PDT - 22nd April 2020 04:00 PDT 22nd April 2020 04:30 UTC - 22nd April 2020 11:00 UTC
What services will be affected? Two-way toll-free SMS.
What is the impact? Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new #188694