Delivery delay on inbound SMS towards the US and Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jan 09, 2021 - 00:03 UTC
Investigating
Dear Valued Customer,

We are currently observing inbound SMS delivery delays for a small segment of SMS towards the US and Canada phone numbers. A small percentage of phone numbers may experience delivery delays in SMS services. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5104
Posted Jan 08, 2021 - 15:13 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).