Intermittent issues with our Support Portal

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 21, 2022 - 07:45 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jun 21, 2022 - 07:42 UTC

Investigating

Dear valued Customer,

Due to an intermittent outage with the ticketing tool vendor the support portal was inaccessible during the specified time.

Started: June 21, 2022 12:06 PM
Resolved: June 21, 2022 12:55 PM

we are continuing to monitor the incident.
Posted Jun 21, 2022 - 07:27 UTC
This incident affected: Support Ticketing System.