Maintenance on Plivo Caching DB

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Aug 06, 2023 - 14:17 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Aug 06, 2023 - 14:10 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2023 - 12:00 UTC

Scheduled

Dear Valued Customer,

We will be performing a planned maintenance activity on our Caching DB cluster. The maintenance will improve the overall reliability and availability of the Voice platform.

When is the maintenance?

6th August 2023 12:00 UTC - 6th August 2022 16:00 UTC
6th August 2023 05:00 PDT - 6th August 2022 09:00 PDT

What services will be affected?

During the maintenance window the below services will be intermittently impacted,
1. Operations on Call/Conference/MPC like Play, Record, Transfer, Speak etc
2. Retrieval of live Call/Conference/MPC
3. SIP registration and calls towards sip endpoints

We do not anticipate any impact for PSTN calls during the maintenance window.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted Jul 27, 2023 - 04:22 UTC
This scheduled maintenance affected: Voice API (REST APIs and XML, Client Calls (Browser & Mobile), Conference, Recordings, Transcription, Endpoint calls (SIP)).