-

Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Dec 07, 2020 - 18:19 UTC

Investigating

We are currently observing inbound and outbound short-code SMS delivery delays for a small segment of SMS towards US AT&T numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#1916
Posted Nov 28, 2020 - 20:53 UTC
This incident affected: Carrier Partners: Messaging API (Shortcode SMS, USA & Canada).