Call failures on inbound voice towards Columbia phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 22, 2019 - 16:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 22, 2019 - 10:58 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Columbia phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted May 22, 2019 - 05:40 UTC
This incident affected: Voice API (PSTN Calls).