We have observed partial degradation for some of the Inbound calls towards North America and now it is working normally.
Start Time: 31 Dec 2020, 23:25 PM UTC End Time: 01 Jan 2021, 00:38 PM UTC
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new