Delivery delay on Outbound SMS towards the France and South Korea phone numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 16, 2023 - 09:03 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing outbound SMS delivery delays for a small segment of phone numbers towards the France and South Korea. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#19243
Posted Feb 14, 2023 - 18:03 UTC
This incident affected: Carrier Partners: Messaging API (SMS, Asia, SMS, Europe).