Delivery delays on outbound Shortcode SMS to T-Mobile phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Aug 02, 2019 - 23:49 UTC

Investigating

We are currently observing outbound SMS delivery delays for a small segment of Shortcode SMS towards T-mobile phone numbers in the US. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Aug 02, 2019 - 23:16 UTC