Dear Valued Customer,
We will perform planned maintenance on the Plivo Call Insights database on Sunday, November 21st, 2021. This DB stores audio quality stats like jitter, packet loss and other insights about the call. During the maintenance window, some sections of the call insights page on the console will be unavailable.
When is the maintenance?
21st November 2021 04:30 - 05:30 UTC
What services will be affected?
Call insights page on console.plivo.com.
What is the impact?
During the maintenance window, some sections and relevant data on the call insights page will be unavailable.
Call Details: Available
Call Stats: Partially Available
Call Relations: Not Available
Insights: Not Available
Audio Quality Stats: Not Available
After the maintenance, these sections will become available for all calls.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us/requests/new