Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 23, 2022 - 16:40 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted May 23, 2022 - 16:24 UTC
Investigating
Dear Valued Customer,
One of our carrier partners currently observing inbound/outbound SMS and MMS delivery delays for a small segment of phone numbers towards the Rogers phone numbers. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.