Scheduled Maintenance : Service degradation on Outbound Tollfree SMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Aug 01, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 01, 2024 - 09:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Outbound Tollfree SMS towards the US phone numbers.

When is the maintenance?
1st August 2024 09:00 - 1st August 2024 11:00 UTC
1st August 2024 02:00 - 1st August 2024 04:00 PDT

What services will be affected?
Outbound Tollfree SMS.

What is the impact?
During the maintenance window, there could be intermittent delays delivering SMS to US handsets via US long codes.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#68315
Posted Jul 20, 2024 - 06:32 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).