Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.
When is the maintenance?
26th November 2021 04:00 UTC - 26th November 2021 06:59 UTC
25th November 2021 21:00 PDT - 25th November 2021 23:59 PDT
What services will be affected?
Two-way Toll-Free MMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:https://support.plivo.com/support/tickets/new