Scheduled Maintenance : Service degradation on two-way regular and toll-free SMS towards the US phone number

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Aug 01, 2023 - 11:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 01, 2023 - 09:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way regular and toll-free SMS towards the US phone numbers. During this maintenance there could be a delay in delivery of regular and toll-free SMS .

When is the maintenance?

1st August 2023 09:00 - 1st August 2023 11:00 UTC
1st August 2023 02:00 - 1st August 2023 04:00 PDT

What services will be affected?
Two-way Regular and Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#34389/34390
Posted Jul 25, 2023 - 05:02 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Toll-free SMS, USA & Canada).