Delivery delay on outbound MMS towards US and Canada phone numbers : T-Mobile and Verizon
Incident Report for Plivo
This incident has been resolved.
Posted Sep 15, 2022 - 22:38 UTC
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 15, 2022 - 22:22 UTC
Dear Valued Customer,

One of our carrier partners currently observing outbound MMS delivery delays for a small segment of phone numbers towards the US and Canada: T-Mobile and Verizon. All other services are operating normally.

We are actively working with our carr#4214ier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted Sep 15, 2022 - 14:50 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).