Intermittent Call failures due to downstream carrier issues in India Region

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 22, 2023 - 23:39 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 22, 2023 - 22:58 UTC

Investigating

Dear Valued Customer,

We have observed intermittent Call failures due to downstream carrier issues in India Region.

Our engineers are actively working to resolve the issue with our service provider.

Please get in touch with Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Jul 22, 2023 - 21:56 UTC
This incident affected: SIP Trunking (SIP Trunking).